Avaya IP Office R9 Customer Service Agent 20 ADI License (275627)
This User Profile is targeted at employees who are responsible for fielding customer service calls. This agent license enables a user to use IP Office Customer Call Reporter. It provides them with a web browser interface to view key statistics in real-time and also allows supervisor to track their performance with IP Office Customer Call Reporter.
- Customer Service Agent License - 20 Users: IPO R9 CUSTMR SVC AGT 20 ADI LIC (275627)
- Up to 150 agents can be licensed on IP Office Customer Call Reporter
- Compatible with IP Office R9.0+; CCR agent/supervisor licensing requires Advanced Edition. The Advanced Edition license provides one Supervisor license.