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Standard Warranty Policy

The warranty period begins on the date the equipment is shipped.

WARRANTY DOES NOT COVER:
1) Equipment damaged by accident, abuse, misuse, or neglect.
2) Equipment that has been altered or modified without authorization by The Telecom Spot
3) Equipment with tampered serial numbers and/or warranty stickers.
3) Equipment rendered inoperative by fire, flood, lightning, or any ACT OF NATURE.
4) Equipment not run on a dedicated and grounded electrical outlet with a surge protector.
5) Equipment damaged from power surges.

In these cases, you will be charged for the replacement part, shipping and a service call.

**All new Polycom, Plantronics, Bogen, and Intellitouch products carry extensive one year (or greater) manufacturer's warranties. These product warranties are covered by their respective manufacturer and are not covered by The Telecom Spot.

The Telecom Spot MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. The Telecom Spot DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

Guaranteed Replacement Warranty Policy

Our Guaranteed Replacement Warranty covers most things that could happen to your equipment (water damage, lightning and surges, accidental damage, etc). The warranty period begins on the date the equipment is shipped and lasts for the duration of the warranty you purchase. The Telecom Spot warranty can be purchased for one, two or three years and overlaps any manufacturer's warranty.

Conditions:
1) The equipment must have been purchased from us and must be returned within the warranty period.
2) Only the item(s) you purchased the warranty for will be covered.
3) The warranty must be purchased at the time of sale and is NOT refundable.
4) Equipment with tampered serial numbers and/or warranty stickers will void warranty.

The Telecom Spot reserves the right to void any Guaranteed Replacement Warranty where abuse of the warranty is suspected.

The Telecom Spot MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. The Telecom Spot DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.
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