Occasionally you may need to contact the product manufacturer for additional support or warranty exchanges. We have compiled a list of manufacturer contacts for our main brands here for your convenience. Please feel free to contact us to leave a comment if the manufacturer for a product you ordered from us is not here, we will be happy to assist you.
| Manufacturer | Support/Warranty Contact |
| 3CX | Manuals, configurations: http://www.3cx.com/support/ Support portal: http://support.3cx.com/ Paid Support: 469-206-9039 |
| AASTRA / Mitel | 1-800-722-1301 or http://www.mitel.com/content/technical-support-ticket-request-form |
| ALGO | http://www.algosolutions.com/support/support.html or support@algosolutions.com or 604-454-3792 |
| AUDIOCODES | Paid support: 1-800-735-4588 or support@audiocodes.com |
| AVAYA | Contact us to determine support needed |
| BOGEN | 1-800-999-2809 option 2 or support@bogen.com |
| CISCO | Contact us to determine support needed |
| CLEARONE | 1-800-283-5936 or tech.support@clearone.com |
| CYBERDATA | http://www.cyberdata.net/support/contactsupportvoip.php |
| DIGIUM | 1-877-344-4861 or http://www.digium.com/en/support/contact (May need to provide product registration code) |
| DRAYTEK | http://draytekusa.com/open-tech-support-request |
| EDGEWATER NETWORKS | 1-408-351-7255 or support@edgewaternetworks.com or http://edgewaternetworks.com/support/ |
| FORTINET | 1-866-648-4638 or Fortinet Knowledgebase http://kb.fortinet.com/kb/microsites/microsite.do |
| GRANDSTREAM | https://helpdesk.grandstream.com/ |
| JABRA | 1-866-697-8757 or jabrasupport.us@jabra.om or http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportBusiness |
| KONFTEL | 1-866-606-4728 or http://www.konftel.com/Support/Contact-Support |
| NEC | Contact us to determine support needed |
| NETGEAR | http://support.netgear.com/general/contact/default.aspx |
| NORTEL | Contact us to determine support needed |
| OPENVOX | support@openvox.cn |
| PANASONIC | 1-800-528-6747 option 1 to obtain a Panasonic HEAT# for replacement within 30 days of purchase. After 30 days, contact the same number for warranty ticket# to be repaired directly by Panasonic. (Repair Center information: Panasonic National Repair Center. 1615 Dundee Ave, Dock G. Elgin, IL 60120 / Phone: 847-888-7000 / Include copy of purchase invoice, description of issue, return address information, and reference Panasonic ticket#. Repairs typically takes 7-10 days) |
| PATTON ELECTRONICS | 301-975-1007 or support@patton.com |
| PHOENIX AUDIO | 818-937-4779 or support@phnxaudio.com or http://www.phnxaudio.com/support |
| PLANTRONICS | 1-855-765-7878 or http://www.plantronics.com/us/support/index.jsp |
| POLYCOM | http://support.polycom.com/PolycomService/home/home.htm or 1-888-248-4143 (Support fee may apply) |
| REVOLABS | 1-800-326-1088 or support@revolabs.com or http://www.revolabs.com/support/ |
| RHINO EQUIPMENT | helpdesk@rhinoequipment.com or 1-877-744-6681 or http://support.rhinoequipment.com/ |
| SANGOMA | http://support.sangoma.com/ |
| SNOM | https://support.snom.com/ or 781-569-2044 option 4 |
| SPECTRALINK | technicalsupport@spectralink.com or 1-800-775-5330 (option 7 for DECT), RMA: nalarma@spectralink.com |
| UNIDATA / INCOM | Email support only, please contact us. |
| VIKING ELECTRONICS | https://www.vikingelectronics.com/registration.php |
| VXI | 1-800-742-8588 or technicalsupport@vxicorp.com |
| XORCOM | http://www.xorcom.com/Support-Center/ |
| YEALINK | http://www.yealink.com/Support.aspx or support@yealink.com |
| YEASTAR | support@yeastar.com |