Description
Your team deserves desk phones that just work—without constant IT headaches or tangled cables. The Grandstream GRP2614 4-line carrier-grade IP phone delivers exactly that with zero-touch provisioning through GDMS, integrated Wi-Fi 6, Bluetooth, and dual color LCD screens packed with 40 programmable keys. Designed for mass deployment, it gives small businesses and enterprises the reliability and flexibility they need to keep everyone productive and connected.
The Telecom Spot Take
IT directors and facilities managers at growing companies love the GRP2614 because it solves real deployment pain points. Grandstream’s GDMS cloud platform lets you provision, monitor, and update dozens of phones in minutes instead of hours. The dual screens and 40 multi-purpose keys make busy lamp field monitoring and speed dials effortless for receptionists and busy desktop users alike. Add Wi-Fi 6 and Bluetooth and you can place phones anywhere without pulling new Ethernet drops—perfect for hot-desking or reconfiguring open offices. With enterprise-grade security like secure boot and encrypted storage, plus HD audio that cuts through background noise, this phone keeps calls professional and frustration-free. When you need carrier-grade performance that’s easy on the budget and simple to manage, the GRP2614 is a smart, future-ready choice.
Key Features
- HD audio with wide-band support and noise shield technology – Handset and speakerphone deliver natural-sounding conversations while minimizing background noise, so every call stays clear even in lively offices.
- 4 line keys with up to 12 SIP accounts – Handle multiple numbers or extensions from one device, giving your team the flexibility to juggle calls without missing a beat.
- Dual LCD screens with 40 programmable virtual multi-purpose keys – Digital BLF keys and quick-access shortcuts speed up daily workflows for receptionists and high-volume users.
- Integrated Wi-Fi 6 (802.11a/b/g/n/ac/ax) and Bluetooth – Hardware version 5.0 and above lets you deploy phones wirelessly and pair headsets or mobile devices without extra hardware.
- Dual Gigabit Ethernet ports with PoE – Plug in once for power and data; future-proof your network while keeping desks tidy.
- Enterprise-level security – Secure boot, dual firmware images, and encrypted data storage protect your communications right out of the box.
- GDMS zero-touch cloud management – Provision, monitor, and troubleshoot entire fleets from one centralized interface—ideal for multi-site businesses.
Technical Specifications
| Category | Details |
|---|---|
| Protocols/Standards | SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 |
| Network Interfaces | Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE |
| Bluetooth | Yes, integrated |
| Wi-Fi | Integrated dual-band (2.4 GHz and 5 GHz) Wi-Fi 6 (802.11a/b/g/n/ac/ax) – hardware version 5.0 and above |
| Graphic Display | 2.8 inch (320×240) TFT color LCD + 2.4 inch (320×240) additional screen |
| Voice Codecs | G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), G.723, iLBC, OPUS; in-band and out-of-band DTMF; VAD, CNG, AEC, PLC, AJB, AGC |
| Telephony Features | Hold, transfer, forward, 3-way conference, call park, call pickup, SCA/BLA, XML/LDAP phonebook (up to 2000 items), call waiting, call log (up to 2000 records), off-hook auto dial, auto answer, hot-desking, personalized ringtones, server redundancy & fail-over |
| HD Audio | Yes, HD handset and speakerphone with wideband audio support |
| Feature Keys | 4 line keys (up to 12 SIP accounts), 8 MPK extension keys with dual-color LED + 2 Left/Right keys, 4 XML programmable softkeys, 5 navigation/menu keys, 11 dedicated function keys |
| QoS | Layer 2 QoS (802.1Q, 802.1P), 802.11e (WMM), Layer 3 (ToS, DiffServ, MPLS) |
| Auxiliary Ports | RJ9 headset jack (EHS support with Plantronics headsets) |
| Security | User/admin passwords, MD5/MD5-sess authentication, 256-bit AES encrypted config file, SRTP, TLS, 802.1x, secure boot |
| Upgrade/Provisioning | FTP/TFTP/HTTP/HTTPS, GDMS/TR-069, AES encrypted XML config files |
| Power & Efficiency | 12VDC 1A universal adapter (included) or PoE (802.3af); max 3.5W (adapter) / 4W (PoE); IEEE 802.3az Energy-Efficient Ethernet |
| Physical | Dimensions: 234 × 213 × 82.2 mm; Unit weight: 950 g; Package weight: 1,460 g |
| Operating Conditions | 0°C to 40°C; 10–90% non-condensing humidity |
Package Content: GRP2614 phone, handset with cord, phone stand, 12V power adapter, network cable, Quick Installation Guide, GPL license.
Comparison at a Glance
- vs. GRP2612: GRP2614 adds a second LCD screen and 40 programmable keys for faster BLF monitoring—great when your team needs more visual call status at a glance.
- vs. GRP2616: GRP2614 gives you the perfect middle ground with 4 lines and dual displays while keeping costs lower than the 6-line model.
- vs. older 3-line models: Built-in Wi-Fi 6 and Bluetooth eliminate cable clutter and support modern hot-desking without extra accessories.
Frequently Asked Questions
What makes the GRP2614 ideal for mass deployment?
Zero-touch provisioning through Grandstream’s free GDMS platform lets IT teams configure and monitor entire fleets from the cloud—no manual setup required.
Does the GRP2614 support wireless use?
Yes—integrated Wi-Fi 6 (hardware v5.0+) and Bluetooth mean you can place phones anywhere and pair headsets without Ethernet cables.
How many calls can one phone handle?
Up to 12 SIP accounts across 4 line keys, plus 3-way conferencing and shared-call appearance for busy teams.
Is the GRP2614 secure enough for enterprise use?
Absolutely—secure boot, dual firmware images, encrypted storage, SRTP, TLS, and 802.1x keep your voice network protected.
What audio quality can I expect?
HD handset and speakerphone with wide-band codecs (including Opus and G.722) plus noise shield technology for clear calls in any environment.
Does it come with everything needed to start using it?
Yes—handset, stand, power adapter, network cable, and quick guide are all included.