Jabra Engage 50 II Link USB-A UC Inline Controller – Call Control & Mute for Engage 50 II Headsets (50-2219)

The Jabra Engage 50 II Link USB-A UC is the UC-certified version of the Engage 50 II with an Engage 50 II Link inline controller for USB-A connection. Compatible with all leading UC and softphone platforms, it provides fingertip call control via the inline Link without requiring screen interaction during calls.

The Telecom Spot Take

The Engage 50 II is positioned above the Engage 40 with a 3-microphone call system — adding a third mic for even more precise background noise filtering — and BalancedVoice™ processing that optimizes voice tone for natural, intelligible call audio. The unique maze-patterned earcups distribute pressure across the ear surface to reduce hotspot discomfort during long wearing sessions, which matters in contact center environments where agents wear headsets for 6–8 hours. Like the Engage 40, it carries SafeTone 2.0 hearing protection and a 3-year warranty. The Engage 50 II Link variants add an inline controller for fingertip call management. For contact centers where call quality is a business-critical metric and agents are on calls continuously, the Engage 50 II is the premium corded option.

Key Features

• Engage 50 II Link inline controller — call control, volume, mute, and busylight without touching the PC
• Built-in busylight on Link — signals agent availability to nearby colleagues in open-plan environments
• 3-microphone call system — more precise background noise filtering than dual-mic systems — cleaner transmit audio in loud environments
• BalancedVoice™ processing — optimizes voice tone for natural, intelligible audio on every call
• Maze-patterned earcups — distribute ear pressure across the cushion surface to reduce hotspot discomfort in long wearing sessions
• SafeTone 2.0 hearing protection — EU Noise at Work and OSHA compliant — protects agents across all-day wearing
• 3-year warranty — premium longevity assurance for large contact center fleet deployments

Technical Specifications