Jabra Engage 50 II Stereo USB-A UC Corded Headset – 3-Mic Beamforming ANC & Busylight for Contact Centers (5099-610-279)

The Jabra Engage 50 II USB-A UC Stereo is a corded dual-ear premium contact center headset connecting via USB-A, certified for all leading UC platforms. Stereo binaural audio combined with 3-microphone call technology and BalancedVoice™ processing delivers top-tier audio performance in both directions for demanding customer-facing contact center roles.

The Telecom Spot Take

The Engage 50 II is positioned above the Engage 40 with a 3-microphone call system — adding a third mic for even more precise background noise filtering — and BalancedVoice™ processing that optimizes voice tone for natural, intelligible call audio. The unique maze-patterned earcups distribute pressure across the ear surface to reduce hotspot discomfort during long wearing sessions, which matters in contact center environments where agents wear headsets for 6–8 hours. Like the Engage 40, it carries SafeTone 2.0 hearing protection and a 3-year warranty. The Engage 50 II Link variants add an inline controller for fingertip call management. For contact centers where call quality is a business-critical metric and agents are on calls continuously, the Engage 50 II is the premium corded option.

Key Features

• 3-microphone call system — more precise background noise filtering than dual-mic systems — cleaner transmit audio in loud environments
• BalancedVoice™ processing — optimizes voice tone for natural, intelligible audio on every call
• Maze-patterned earcups — distribute ear pressure across the cushion surface to reduce hotspot discomfort in long wearing sessions
• SafeTone 2.0 hearing protection — EU Noise at Work and OSHA compliant — protects agents across all-day wearing
• 3-year warranty — premium longevity assurance for large contact center fleet deployments

Technical Specifications