Description
Need a reliable, comfortable headset that keeps your agents focused and customers happy all day? The HP Poly EncorePro 310 Monaural USB-A Headset (767G1AA) is purpose-built for busy contact centers and IT-supported teams. Its flexible noise-canceling mic cuts distractions, SoundGuard Digital protects hearing without distorting voices, and the lightweight on-ear design with fold-flat cushions lets agents stay comfortable shift after shift. Plug-and-play USB-A connectivity makes rollout simple for Windows or macOS PCs – perfect for enterprises and small businesses scaling their voice operations.
Key Features
- Flexible noise-canceling microphone boom – Tunes out office chatter and background noise so every word comes through clearly; your teams hear customers better and close more calls faster.
- SoundGuard Digital acoustic protection – Uses smart algorithms for extra hearing safety while keeping voices natural – protects agents during long days without sacrificing call quality.
- Inline call controls – Answer/end, mute, and volume up/down right on the cable (USB only) – agents stay in control without reaching for the keyboard.
- Voice-optimized frequency response – Makes conversations clearer and more accurate so misunderstandings drop and customer satisfaction rises.
- Fold-flat ear cushions – Lightweight on-ear monaural design folds flat and sits comfortably around the neck between calls – all-day wear without the fatigue.
- Simple USB-A plug-and-play – Works with Windows 11/10 and macOS PCs (or via included-style A-to-C adapter) – IT teams deploy in minutes with zero hassle.
Technical Specifications
| Feature | Details |
|---|---|
| Headphone Type | On-ear (monaural) |
| Speaker Size | 30 mm |
| Speaker Bandwidth | 20 Hz – 10 kHz |
| Microphone Type | Noise-canceling (1 mic) |
| Boom Mic Length | 135 mm |
| Mic Sensitivity | -38 ±3 dB |
| Signal-to-Noise Ratio | >53 dB |
| Microphone Bandwidth | 35 Hz – 21 kHz |
| Impedance | 32 ohms |
| Cable Length | 2,190 mm |
| Controls | Call answer/end, mute, volume +/- |
| Ear Cushions | Foam |
| Boom Rotation | 290° |
| Weight | 0.105 kg (105 g) |
| Dimensions (W x D x H) | 11.1 x 14.9 x 6.7 cm |
| Connectivity | USB Type-A |
| Operating Systems | Windows 11, Windows 10, macOS |
| Certifications | CE, TAA compliant |
| Warranty | Poly standard two-year limited warranty |
| What’s in the Box | Headset, user guide |
- Poly SKU: 214568-01
- HP SKU: 767G1AA