Description
Need reliable headsets that keep your contact center agents focused and callers happy? The HP Poly EncorePro 525 USB-A Stereo Headset (783R3AA) delivers noise-canceling clarity, all-day comfort, and simple plug-and-play setup for PC-based calls from home or the office. With smart mic positioning guides and lightweight durability, it cuts background noise while protecting hearing—so your team stays productive without the usual headaches. Perfect for IT teams deploying fleets fast.
The Telecom Spot Expert Take From years of helping IT managers and contact centers equip remote and hybrid teams, we see the EncorePro 525 as a smart, no-fuss choice for high-volume calling. The flexible boom mic with built-in guides makes proper positioning effortless (visual and tactile cues mean fewer “can you hear me?” moments), while SoundGuard Digital keeps volume safe during spikes. At just 74 g with foam cushions, agents forget they’re wearing it during long shifts. Poly Lens adds remote management so your team can monitor and update headsets without desk-side visits. It’s durable, flexible with the dual USB-A/C cable, and ready for Windows or macOS—exactly what busy IT departments need for fewer support tickets and happier users.
Key Features
- Next-generation noise-canceling microphone with positioning guides – Visual and tactile cues ensure perfect boom placement every time, slashing background noise and delivering clearer conversations your callers will notice.
- All-day comfort at only 74 g – Lightweight on-ear stereo design with soft foam cushions lets agents stay focused through back-to-back calls without ear fatigue or headaches.
- SoundGuard Digital acoustic protection – Automatically limits sudden volume spikes to safeguard hearing and keep agents comfortable during long shifts.
- Built-in USB-A and USB-C flexibility – Same cable works with any PC port—no extra adapters needed, so deployment is truly plug-and-play for home or office.
- Inline controls and Poly Lens management – Quick access to mute, answer/end, and volume; cloud-based Poly Lens lets IT teams manage fleets remotely from anywhere.
- Voice-optimized frequency response – 20 Hz–20 kHz speakers and wide mic bandwidth deliver natural, immersive sound that makes every call feel face-to-face.
Technical Specifications
| Category | Details |
|---|---|
| Connectivity | Wired USB Type-A (with built-in USB-C adapter) |
| Headphone Type | On-ear stereo (binaural) |
| Speaker Size | 30 mm |
| Speaker Bandwidth | 20 Hz–20 kHz |
| Microphone Type | Noise-canceling boom (135 mm) |
| Mic Sensitivity | -40 ±3 dB |
| Mic Signal-to-Noise Ratio | >53 dB |
| Mic Bandwidth | 35 Hz–21 kHz |
| Boom Rotation | 290° |
| Controls | Mute, call answer/end, volume +/- |
| Acoustic Protection | SoundGuard Digital |
| Cable Length | 2,085 mm (≈82 in) |
| Weight | 74 g |
| Dimensions (W×D×H) | 11.1 × 14.9 × 6.7 cm |
| Compatible OS | Windows 11, Windows 10, macOS |
| What’s in the Box | Headset only |
| Warranty | Poly standard 2-year limited |
- Poly SKU: 218274-01
- HP SKU: 783R3AA