Description
Tired of headsets that cause fatigue or drop audio quality during long shifts? The HP Poly EncorePro HW720 binaural wired headset changes that. Designed specifically for telephone-intensive users in contact centers, customer service, and help desks, it delivers immersive stereo sound, superior noise cancellation, and all-day comfort in a lightweight package. The included carry case and TAA compliance make it perfect for mobile teams and regulated environments. Your agents stay focused, callers stay happy, and IT teams get reliable performance without constant replacements.
Key Features
- Binaural (dual-ear) design with noise isolation — Blocks background noise so agents hear callers clearly and callers hear every word without repeats.
- Noise-canceling boom microphone — Omnidirectional mic with wideband audio (100 Hz–6.8 kHz) and echo reduction delivers professional-grade voice clarity even in busy offices.
- Quick Disconnect (QD) technology — Unplug and walk away instantly without dropping calls — ideal for fast-paced contact-center workflows.
- SoundGuard hearing protection — Limits sudden loud sounds below 118 dBA and controls daily noise exposure so agents stay protected during long shifts.
- Lightweight & durable construction — Only 78 g with reinforced headband and premium leatherette ear cushions for all-day comfort and 7-axis adjustability.
- HiFi stereo support — Enjoy clearer media playback and music when used with compatible adapters (USB models).
- TAA compliant + carry case included — Ready for government, enterprise, and mobile deployments right out of the box.
- UC & Skype for Business certified — Works seamlessly with major platforms on Windows 11/10 and macOS.
Technical Specifications
| Specification | Details |
|---|---|
| Headset Type | Binaural (dual-ear), over-the-head |
| Connection | Quick Disconnect (QD) – requires compatible cable/adapter |
| Microphone | Noise-canceling, omnidirectional, wideband |
| Microphone Bandwidth | 100 Hz – 6.8 kHz |
| Speaker Bandwidth | 150 Hz – 6.8 kHz (wideband audio) |
| Audio Features | Noise & echo reduction, HiFi stereo capable |
| Weight | 78 g |
| Dimensions (W x D x H) | 11.1 x 14.9 x 6.7 cm |
| Ear Cushions | Artificial leather |
| Headband | Reinforced lightweight |
| Boom Mic Rotation | 290° |
| Cable Length | Approx. 89 cm (QD base) |
| Certifications | UC certified, Skype for Business |
| Warranty | Poly standard 2-year limited |
| Compliance | TAA compliant |
| Color | Black |
| Included | Carry case |
- Poly SKU: 78714-101
- HP SKU: 805H6AA#ABA