Description
Tired of switching headsets between your desk phone and softphone? The HP Poly MDA524 QD USB-C Audio Processor (85Q24AA) solves that in seconds. Connect one QD headset to both lines, enjoy independent controls for each call, and switch or merge conversations effortlessly. Perfect for contact centers, help desks, and hybrid offices that still rely on both traditional phones and UC platforms.
Key Features
- One headset for everything – Connect any Poly QD headset to both desk phone and PC/softphone—no more juggling gear.
- Instant call switching & merging – Answer, end, hold, or combine desk-phone and softphone calls with simple button controls.
- Independent volume & mute per channel – Adjust each call separately so you stay in control even during back-to-back conversations.
- Advanced audio mixing with Poly Lens – Play private PC audio, record voice notes, or greet callers—features your desk-phone contact never hears.
- Noise & echo cancellation – Professional-grade sound quality that reduces background noise and echo for clearer calls every time.
- Universal desk-phone compatibility – Includes telephone interface cable and configuration switch (A–G) that works with Cisco, Avaya, and most other systems.
- Easy USB-C setup – Modern plug-and-play connection to any Windows or Mac computer—no drivers required.
Technical Specifications
- Model: HP Poly MDA524 QD USB-C (85Q24AA)
- Connection to PC: USB-C
- Headset connection: 4-pin Quick Disconnect (QD)
- Desk phone connection: RJ11 to RJ9 telephone interface cable (included)
- Controls: Answer/end, mute, volume (independent per channel), hold, merge, switch
- Advanced features: Play greeting, record voice notes, private PC audio (requires free Poly Lens Desktop app)
- LED indicators: Call status and power
- Compatibility: Most Poly QD headsets (Blackwire, EncorePro, Savi, Voyager series); major softphones; virtually all desk phones
- What’s in the box: MDA524 audio processor, 4-pin QD cable, USB-C cable, telephone interface cable
- Warranty: Standard HP Poly limited warranty
- Poly SKU: 212174-01
- HP SKU: 85Q24AA