Description
The Poly CCX 400 is the easy-to-use entry-level business media phone that makes Microsoft Teams calls feel effortless. Its bright 5" color touchscreen lets you swipe or tap to reach contacts and meetings in seconds. Poly HD Voice, Acoustic Clarity, and Acoustic Fence technology cut through background noise so every conversation sounds natural and professional – even in busy open offices or next to a noisy printer.
PoE means you simply plug it into your network switch – no extra power adapter or outlet hunting required. It’s native Microsoft Teams certified with a dedicated button so your team joins meetings instantly. Full-duplex speakerphone, USB headset support, and reliable Gigabit Ethernet make it the perfect upgrade from basic SIP phones without the cost or complexity of higher-end models.
Whether you’re outfitting a small business, adding phones to shared lobbies, or replacing aging desk sets, the CCX 400 gives you professional-grade audio and simple operation that anyone can master on day one.
The Telecom Spot Expert Review
We’ve helped hundreds of businesses move to Microsoft Teams phones, and the CCX 400 consistently wins for teams that want reliability without overkill. The 5" touchscreen is responsive and bright enough for quick glances during busy days. Acoustic Fence really does block out hallway chatter so callers hear you – not the coffee machine. Because it’s PoE-only, installation is clean and future-proof for IT managers who hate cable clutter. It’s not a video phone or executive model, but for everyday desks, reception areas, and common spaces it’s exactly what most growing companies need: simple, clear, and built for Microsoft Teams from the start.
Key Features
- SIP protocol support
- Color touch-screen operation with 5" multi-touch LCD display
- Deploy the CCX 400 with a simple dial pad (no voicemail) with Microsoft Teams Common AreaPhone (CAP) license, or deploy the CCX 400 as an entry level phone with native Microsoft Teams experience (Microsoft Teams license users)
- Hear every nuance with Poly HD Voice and Poly Acoustic Clarity
- Eliminate distracting background noise with Poly Acoustic Fence (coming soon)
- Full-duplex speakerphone operation with world-class echo cancellation
- Wall mountable with optional CCX 400 wall mount Kit (separate purchase)
- See CCX 400 datasheet for full spec
Poly CCX 400 phone with handset comes with:
- Console
- Handset with handset cord
- Network (LAN) cable - CAT-5E
- Desk-stand
- Setup sheet
- Please note: optional power supply and wallmounts are not included. separate purchase.
- Poly SKU: 2200-49700-019
- HP SKU: 848Z8AA#AC3