Description
Need a reliable desk phone that sounds amazing and feels familiar right out of the box? The Poly CCX 400 Open SIP with PoE is built exactly for that. It’s the ideal choice for small offices, reception desks, lobbies, break rooms, or any common area where staff just want to pick up and talk without a steep learning curve. With its smartphone-style 5" touchscreen and Poly’s legendary audio clarity, every call feels professional and effortless.
The Telecom Spot Expert Review
At The Telecom Spot we love the CCX 400 because it proves “entry-level” doesn’t mean “cheap-sounding.” Poly’s Acoustic Fence technology really does cut background chatter so the person on the other end hears only you—even if you’re near a noisy hallway. The intuitive interface means almost zero training time for new hires or guest users, and the Open SIP flexibility works beautifully with nearly any modern VoIP system. If you’re moving from older analog or basic IP phones and want better sound without jumping to a full-featured (and pricier) model, this is the sweet spot.
Key Features
- Color touch-screen operation with 5" multi-touch LCD display
- Hear every nuance with Poly HD Voice and Poly Acoustic Clarity
- Eliminate distracting background noise with Poly Acoustic Fence
- Full-duplex speakerphone operation with world-class echo cancellation
- Wall mountable with optional CCX 400 wall mount Kit (not included)
- Deploy the CCX 400 with asimple dial pad (no voicemail) with Microsoft Teams Common AreaPhone (CAP) license, or deploy the CCX 400 as an entry level touch screen phone for Open SIP, Skype for Business, or the full native Microsoft Teams experience
- Power over Ethernet, optional power supply not included
- Please see Poly CCX 400 datasheet for full spec detail
Poly CCX 400 comes with:
- Console
- Handset with handset cord
- Network (LAN) cable - CAT-5E
- Desk stand
- Setup sheet
- Please note: optional power supply and wallmounts are not included. separate purchase
- Poly SKU: 2200-49700-025
- HP SKU: 849A1AA#AC3




