Description
When someone needs help right now, the Viking E-1600-02A stainless steel emergency phone gives people in elevators, parking ramps, pools, and lobbies a fast, reliable way to call for assistance—completely handsfree.
Built with marine-grade 316 stainless steel and fully ADA compliant, this emergency phone connects to any standard analog phone line or PBX station port without batteries or external power. Press the button and it automatically dials up to five programmed emergency numbers, cycles through backups if a line is busy or unanswered, and plays a 16-second digital voice announcement so responders know exactly where the call is coming from. A bright "Call Connected" LED and Grade 2 Braille labeling make it accessible and intuitive for anyone in a stressful situation.
Facility managers at hospitals, hotels, apartment complexes, and municipal parking structures count on phones like this to meet ADA requirements while holding up to daily wear. The -15°F to 130°F operating range and rugged brushed stainless construction mean it stays reliable in mechanical rooms, semi-exposed stairwells, and other demanding environments without special maintenance.
Our Expert Take: The E-1600-02A is a straightforward, no-nonsense emergency phone that covers all the essentials—ADA compliance, central station compatibility, remote programming, and phone-line power—without overcomplicating installation. The ability to dial two dedicated monitoring numbers alongside five emergency contacts makes it a strong fit for properties that use professional security monitoring. If your installation is fully exposed to rain or outdoor conditions, consider stepping up to the EWP variant for enhanced weather protection. For most indoor and semi-protected applications, the E-1600-02A hits the mark.
Key Features
- ADA compliant – automatic "Call Connected" LED, Grade 2 Braille labeling, and location identification on every call
- Handsfree operation with Automatic Noise Canceling (ANC) for clear audio in loud environments
- Auto-dialer dials up to 5 programmable emergency numbers and cycles through backups on busy or no-answer
- Central station compatible – dials up to 2 dedicated monitoring numbers for professional security response
- 16-second non-volatile digital voice announcer identifies the exact location of the caller
- Phone line powered – no batteries or AC power required (minimum 24 VDC / 20mA from line)
- Remotely programmable from any touch-tone phone – change numbers and settings without on-site service
- Auto-answer capability – can be configured to accept incoming calls remotely
- 14-gauge marine-grade 316 stainless steel front panel with #4 brushed finish
- Wide operating temperature range: -15°F to 130°F, suitable for indoor and semi-protected outdoor use
Technical Specifications
- Power: Telephone line powered (minimum 24 VDC / 20mA loop current)
- Dimensions: 13″ H x 10.5″ W x 2.0″ D (330mm x 267mm x 51mm)
- Shipping Weight: 7 lbs (3.18 kg)
- Operating Temperature: -15°F to 130°F (-26°C to 54°C)
- Humidity: 5% to 95% non-condensing
- Front Panel: 14-gauge 316 stainless steel, #4 brushed finish
- Connections: 2 gel-filled butt connectors
- Mounting: Surface mount (6 #8 x 0.75″ flat head screws recommended – not included)
- Certifications: FCC Part 68, FCC Part 15, ADA Compliant


