Description
The Jabra BIZ 2300 USB Duo is a corded dual-ear headset delivering HD Voice audio (up to 6800Hz) via direct USB connection, built for contact centers running softphone-based UC platforms where binaural audio keeps agents focused in noisy open-floor environments. It features a noise-canceling boom microphone with a 360° flexible spin arm and a reinforced cord rated for 10x the durability of standard cords. Certified for Microsoft Teams. This variant includes a Push-to-Talk button for use in government, public safety, and secure communications environments.
The Telecom Spot Take
The BIZ 2300 targets contact centers that need a step up from entry-level audio without a premium headset budget. The 360° flexible spin boom arm is the standout differentiator here — it positions to the exact angle an agent needs without the risk of snapping, which is what kills most boom arms in shared or high-use environments. The reinforced cord extends headset life significantly in production environments where cords take constant mechanical stress. USB variants unlock HD Voice, enabling clearer, more natural voice reproduction that reduces call fatigue over a full shift. QD variants pair with any Jabra amplifier for desk phone environments. Three-year warranty coverage makes the total cost of ownership calculation straightforward for large fleet purchases.
Key Features
- 360° flexible spin boom arm — positions precisely without snapping — engineered for high-use contact center environments
- Noise-canceling microphone — filters background noise for professional-quality transmit audio
- HD Voice via USB — delivers up to 6800Hz audio bandwidth for more natural, fatigue-reducing call quality
- Reinforced cord — 10x more durable than standard cords for extended fleet life
- IP54 rated — dust and moisture resistant for demanding production environments
- Push-to-Talk button — required for government and public safety communications environments
Technical Specifications
| Specification | Detail |
|---|---|
| SKU | GSA2399-823-109PTT |
| Type | Corded USB Headset — PTT |
| Configuration | Duo (dual-ear) |
| Certification | Microsoft Teams |
| Microphone | Noise-canceling, 360° spin boom |
| Audio | HD Voice (up to 6800Hz) |
| Connectivity | USB |
| Special Feature | Push-to-Talk button |
| GSA Contract | Available on GSA Schedule |
| Warranty | 3 years |