Description
Busy IT teams and contact center managers know the frustration of muffled calls, uncomfortable headsets, and constant troubleshooting. The HP Poly EncorePro 515 Monoaural USB-A Headset (783R0AA) solves it all with professional-grade audio, effortless setup, and durable comfort built for long shifts. Whether your agents work in the office, at home, or both, this wired single-ear USB headset delivers clear conversations every time while keeping costs and complexity low.
The Telecom Spot Expert Take In today’s hybrid world, clear audio and reliable hardware directly impact customer satisfaction and agent retention. The Poly EncorePro 515 stands out for its smart mic positioning cues that eliminate guesswork, flexible USB-A/C cable that works with any modern or legacy PC, and lightweight 52 g build that agents actually want to wear all day. IT managers love the Poly Lens remote management for firmware updates without desk-side visits. For small businesses scaling support desks or enterprises running high-volume calls, this headset strikes the perfect balance of performance and affordability—no fancy software required, just plug in and perform.
Key Features
- Incredible call clarity – Next-generation flexible noise-canceling microphone with visual and tactile positioning guides ensures perfect mic placement every time, reducing background noise and missed words for better caller experiences.
- All-day comfort and durability – Ultra-lightweight 52 g on-ear design with premium materials is built for extended wear, cutting down on breakages, downtime, and employee complaints.
- Instant connection flexibility – Built-in USB-A and USB-C connectors on the same cable mean seamless plug-and-play on any PC—no adapters needed.
- Easy remote management – Poly Lens cloud-based software lets IT teams handle firmware updates and device monitoring from anywhere, saving time and reducing support tickets.
- UC-optimized performance – Certified for major collaboration platforms including Microsoft Teams and Skype for Business, with voice-optimized frequency response for natural, professional sound.
- Smart audio protection – SoundGuard technology limits sudden loud sounds and controls daily noise exposure so your team stays protected without sacrificing volume.
Technical Specifications
- Product Type: Monaural (single-ear) on-ear wired USB headset
- SKU / Model: 783R0AA (Poly EncorePro 515 Monoaural USB-A)
- Weight: 52 g
- Dimensions (W x D x H): 11.1 x 14.9 x 6.7 cm
- Cable Length: 82 in (208.5 cm) with integrated USB-A and USB-C connectors
- Microphone: Omnidirectional, noise-canceling, bandwidth 3.5 Hz–21 kHz, sensitivity -40 ±3 dB, SNR >53 dB
- Speaker: 5.6 mm, bandwidth 20 Hz–20 kHz
- Max Acoustic Output: <102 dB (with SoundGuard Digital)
- Ear Cushion Material: Artificial leather
- Connectivity: USB Type-A (with USB-C capability on cable)
- Certifications: UC certified, Microsoft Teams, Skype for Business
- What’s in the Box: Headset only
- Poly SKU: 218271-01
- HP SKU: 783R0AA