Description
Clear Calls Made Simple for Hybrid Teams
For hybrid workers and office teams who need reliable audio without complexity, the Poly Blackwire 3320 Stereo USB-C Headset (8X220AA) offers a straightforward solution. It is Microsoft Teams certified, so calls connect cleanly with optimized controls. The noise-cancelling boom microphone focuses on your voice while reducing distractions from keyboards, conversations, or background activity. Hi-fi stereo speakers deliver natural sound for calls and quick media playback, all protected by SoundGuard Digital acoustic technology. At just 131 grams with foam ear cushions and a flexible rotating boom, it supports comfortable extended wear across Windows, macOS, and other USB-connected devices.
The Telecom Spot Take
Our customers who manage hybrid teams or equip multiple workstations often look for headsets that deploy quickly and perform consistently. The Blackwire 3320 meets that need with true plug-and-play USB-C connectivity and an included USB-A adapter, so IT teams spend less time on setup and troubleshooting. The certified Teams integration and inline controls (answer/end, mute, volume) give users immediate, intuitive access without extra software. Its 131 g weight, soft foam cushions, and flexible boom that rotates for either side help reduce fatigue during long call blocks. For facilities managers and business owners standardizing on Microsoft Teams, this model supports clearer conversations and fewer support tickets while keeping equipment costs predictable.
Key Features
- Microsoft Teams Certified with inline controls — Answer/end calls, mute, and adjust volume directly from the cord. This reduces mouse clicks in Teams and creates a consistent experience that IT can roll out confidently across the organization.
- Noise-cancelling boom microphone (100 Hz–10 kHz bandwidth) — The flexible 135 mm boom rotates for left or right preference and focuses on your voice while minimizing keyboard, HVAC, or office noise. Ideal for open-plan offices or home environments with background activity.
- Hi-fi stereo speakers with SoundGuard Digital — 32 mm drivers deliver rich, natural audio across 20 Hz–20 kHz. SoundGuard automatically protects hearing from sudden loud sounds, supporting safer all-day use for support teams and frequent callers.
- True plug-and-play USB-C with USB-A adapter included — No drivers or pairing required. Works instantly with Windows 10/11, macOS, and other USB devices. The adapter bridges newer and legacy PCs still common in many workplaces.
- Lightweight 131 g design with foam ear cushions — Balanced weight and soft cushions reduce pressure during extended meetings. The modern, low-profile look helps users feel confident on video calls.
- Robust inline module and durable cable — Approximately 2.18 m total cable length with easy-to-reach controls keeps everything organized and reliable for daily professional use.
Technical Specifications
| Category | Details |
|---|---|
| Wearing Style | On-ear stereo (binaural) |
| Speaker Size / Response | 32 mm drivers, 20 Hz – 20 kHz |
| Speaker Sensitivity / Protection | 94 dB SPL nominal, SoundGuard Digital acoustic protection |
| Microphone | Noise-cancelling boom, 135 mm flexible (rotates left/right), 100 Hz – 10 kHz, 11 dB SLR sensitivity |
| Connectivity | USB Type-C with included USB-C to USB-A adapter; plug-and-play |
| Controls | Inline: Call answer/end, mute, volume +/- |
| Weight / Dimensions | 131 g; 166 × 39.5 × 199 mm |
| Cable Length | ~2.18 m total |
| Compatibility | Windows 10/11, macOS; Microsoft Teams certified; standard USB audio for Zoom, Google Meet & other UC platforms |
| What's in the Box | Headset, USB-C to USB-A adapter, user guide |
| Warranty | Poly standard two-year limited warranty |
Comparison at a Glance
- Vs. mono headsets (such as Blackwire 3310): The 3320 adds immersive stereo audio in both ears for richer call quality and multimedia, while mono models leave one ear open for office awareness.
- Vs. non-certified basic USB headsets: Teams certification plus SoundGuard protection and optimized mic tuning deliver clearer, more reliable performance and easier IT deployment than generic alternatives.
- Vs. entry-level wireless options: Wired design eliminates battery charging, pairing issues, and connection drops—simply plug in for consistent, worry-free performance all day.
FAQ
- Does the Poly Blackwire 3320 work with Zoom or Google Meet?
- Yes. It is Microsoft Teams certified for optimized performance in Teams, but functions as a standard USB audio device with Zoom, Google Meet, and other platforms on supported operating systems.
- Is it comfortable for all-day wear?
- The headset weighs only 131 g and features foam ear cushions plus a cushioned headband designed for extended use. Many users rotate the flexible boom between sides for added comfort during long shifts.
- What is included with the 8X220AA model?
- You receive the stereo headset, a USB-C to USB-A adapter for broad compatibility, and the user guide. No separate software or drivers are needed.
- Can I use it on a Mac?
- Yes. It connects via USB-C (or the included adapter) and works plug-and-play with macOS.
- Does it have a mute button and volume controls?
- Yes. The inline module provides easy-access buttons for call answer/end, mute, and volume up/down with clear feedback.
- Is the microphone fixed on one side?
- No. The flexible boom rotates so you can position it on either the left or right side for the best voice pickup and personal comfort.