Description
Running a growing small or medium business means you need reliable phone service that actually keeps up—without monthly cloud fees or clunky old hardware. The Yeastar P560 IP PBX does exactly that. It’s a powerful, modular on-premise system that starts at 100 users and 30 calls and expands to 200 users and 60 calls whenever you’re ready. Add analog phones, fax lines, cellular backup, or PRI trunks in minutes. Your team gets modern tools like mobile/desktop UC apps, HD video meetings, and real-time call dashboards—everything in one box that lives in your office and stays under your control.
The Telecom Spot Expert Take
If your IT team is tired of piecing together separate phone, video, and messaging tools, the P560 is a breath of fresh air. We see this model shine for growing SMBs that want one system to handle everything from front-desk calls to remote workers and customer chat. The modular ports and drag-and-drop Call Flow Designer mean you can customize it fast without expensive consultants. It’s secure, easy to manage remotely, and priced right for real-world budgets—exactly why IT managers and business owners keep choosing Yeastar P-Series appliances over cloud-only options.
Key Features
- Scalable modular design – Start with 100 users/30 calls and add a DSP module plus one expansion board (EX08 or EX30) to reach 200 users/60 calls. Mix and match FXS, FXO, BRI, 3G/4G, or E1/T1 ports exactly as your business needs them—future-proof without rip-and-replace.
- Linkus UC Clients – Give every employee a single app for calls, video, team chat, presence, and file sharing on phones, laptops, or desktops—work from anywhere with one click.
- Operator Panel & Call Center tools – Real-time visibility, drag-and-drop call dispatch, wallboard, skill-based routing, and queue callback help your team handle more calls professionally and efficiently.
- Omnichannel messaging – Connect Live Chat, SMS, WhatsApp, and Facebook in one inbox so customers reach you however they prefer—no more missed messages.
- Video conferencing & collaboration – Host HD meetings with screen sharing and in-meeting chat right inside Linkus—no extra Zoom license required.
- CRM & helpdesk integrations – Click-to-call, auto pop-ups, contact sync, and call logging with Salesforce, Zoho, HubSpot, Zendesk, and more—turn every call into better customer data.
- Enterprise-grade security & reliability – 2FA, SRTP/TLS encryption, auto-defense, hot standby redundancy, and global anti-hacking keep your calls safe and your system always up.
- Intuitive management – Web dashboard, bulk auto-provisioning for 500+ IP phones, and Call Flow Designer make setup and daily changes simple for any IT admin.
Technical Specifications
| Specification | Details |
|---|---|
| Base Users / Max Users | 100 / 200 (with 1 DSP module) |
| Base Concurrent Calls / Max | 30 / 60 (with 1 DSP module) |
| Max FXS Ports | 8 (optional cards) |
| Max FXO / BRI Ports | 8 (optional cards) |
| Max 3G / 4G Ports | 4 (optional cards) |
| Max E1 / T1 / J1 Ports | 1 (optional cards) |
| Expansion | 1 expansion board (EX08 or EX30) + 1 DSP module |
| Deployment | On-premise appliance |
| Telephony Interfaces | Modular (S2, O2, SO, B2, 3G, 4G LTE) |
| Unified Communications | Linkus Web/Desktop/Mobile clients, video calls, team chat |
| Security | 2FA, SRTP/TLS, Auto & Static Defense, hot standby |
| Integrations | CRM (Salesforce, Zoho, HubSpot, etc.), helpdesk, Microsoft 365, Google Workspace |
See Yeastar P-Series Datasheet for full spec