Description
When someone needs help fast, the Viking E-1600-20A makes sure that call gets through — automatically, hands-free, and without batteries or complicated setup.
This ADA compliant stainless steel emergency phone connects to any standard analog phone line or station port and springs into action the moment someone presses the call button. It dials up to five programmed emergency numbers and cycles through backups on busy or no-answer, so help is never just one failed connection away. A non-volatile 16-second digital voice announcer broadcasts your location automatically, while the built-in "Call Connected" LED gives clear visual confirmation for the hearing impaired. Marine grade 316 stainless steel construction fights corrosion in demanding environments, making this unit well suited for parking garages, elevator lobbies, university campuses, and industrial facilities.
Beyond emergency calls, the E-1600-20A also dials up to three non-emergency "INFO" numbers, adding everyday utility without sacrificing reliability. Central station monitoring capability, remote programmability from any touch-tone phone, and non-volatile memory that holds settings through any power interruption round out a feature set that keeps maintenance simple and performance consistent.
Our Expert Take: The E-1600-20A is a smart step up from the standard E-1600A if your site needs both emergency dialing and informational call routing in one unit — the three INFO numbers let you handle routine inquiries without tying up your emergency line configuration. For locations exposed to heavy rain or washdown environments, the optional EWP (Enhanced Weather Protection) version is worth considering, as it is designed to meet IP66 ingress protection standards. Facilities that need visual signaling alongside the phone call should also look at the optional BLK-3-EWP strobe light kit for a fully compliant, highly visible safety solution.
Key Features
- ADA compliant – includes Grade 2 Braille label, automatic "Call Connected" LED for the hearing impaired, and location identification
- Non-volatile 16-second digital voice announcer transmits unique location I.D. or voice announcement
- Handsfree operation – no handset required
- Phone line powered with non-volatile memory – no batteries needed
- Dials up to 5 programmable emergency numbers plus up to 3 non-emergency "INFO" numbers
- Cycles through backup emergency and non-emergency numbers on busy or no-answer
- Advanced call progress detection – hangs up on CPC, silence, busy signal, dial tone, time-out, or touch-tone command
- Programmable to auto-answer on incoming calls
- Remotely programmable from any touch-tone phone
- Marine grade 316 stainless steel construction resists corrosion
- Central station monitoring capability – dials up to 2 monitoring numbers
- Optional Enhanced Weather Protection (EWP) designed to meet IP66 ingress protection standards
Technical Specifications
- Power: Telephone line powered – no batteries required
- Voice Memory: 16 seconds, non-volatile digital
- Emergency Numbers: Up to 5 programmable
- INFO Numbers: Up to 3 programmable non-emergency
- Central Station Numbers: Up to 2
- Operating Temperature: -15°F to 130°F
- Material: Marine grade 316 stainless steel
- Weather Protection: Optional EWP version designed to meet IP66 ingress protection rating