Description
Tired of paying expensive call-forwarding charges just to keep your remote team connected to the office phone system? The Viking RAD-AMP is an amplified remote access device that turns any analog phone line into a secure, feature-rich bridge for telecommuters, call centers, and after-hours forwarding.
The RAD-AMP connects between your PBX, Centrex, or key system station port and an outside line, giving remote workers full access to transfers, voicemail, conferencing, and paging just as if they were sitting at their desk. The built-in audio amplifier with 3 dB of factory-set gain keeps conversations loud and clear even over long-distance connections, and a programmable 6-digit security code ensures only authorized users can access your system. Setting up ring delays, call timers, toll restrictions, and automatic disconnect rules takes just minutes.
This is an ideal fit for small to medium businesses that rely on analog stations and need a straightforward, reliable way to support remote agents or route after-hours calls without expensive infrastructure changes or recurring forwarding fees.
Our Expert Take: The RAD-AMP earns its place in any analog-based phone environment because it solves a real everyday problem without overcomplicating things. The log-in/log-out feature is particularly useful for call center managers who need to track remote agent availability, and the auxiliary dry contacts open the door for creative integrations like triggering alerts or controlling external devices. One thing to keep in mind: the operating temperature tops out at 90°F, so avoid installing it in unconditioned spaces like attic closets or server rooms without proper cooling.
Key Features
- Improved built-in audio amplifier with 3 dB factory-set gain for louder, clearer sound on long-distance connections
- Programmable 6-digit security code to prevent unauthorized access
- Programmable ring delay and call timer (15 seconds to 49.5 minutes)
- Remote night switch for convenient after-hours call control
- Automatic disconnect on CPC, busy signal, dial tone, or by dialing #7
- 32-digit phone number memory for call diversion
- Log-in / log-out capability for remote call center agents
- Full PBX feature access remotely: transfers, voicemail, conferencing, and paging
- Auxiliary dry contacts for custom external control
- Simple programmable toll restriction
- Non-volatile memory – no batteries required
- Two RJ11 modular jacks for straightforward wiring
Technical Specifications
- Power: 120VAC to 13.8VAC 1.25A UL listed adapter (included)
- Dimensions: 5.25″ W x 5.1″ D x 1.5″ H (133mm x 130mm x 38mm)
- Weight: 2 lbs 3 oz (1.0 kg)
- Connections: Two RJ11 modular jacks
- Amplification: Factory set to 3 dB audio gain
- Operating Temperature: 32°F to 90°F (0°C to 32°C)
- Humidity: 5% to 95% non-condensing
- Memory: Non-volatile (no batteries required)
- Certifications: FCC Part 68, FCC Part 15